OVERVIEW
Welcome to My Toilet Direct. “We,” “us,” and “our” refer to My Toilet Direct. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”). The Services are powered by Shopify.
By visiting, interacting with, or using the Services, you agree to these Terms of Service (“Terms”) and our Privacy Policy (see: /policies/privacy-policy). If you do not agree, do not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
You represent that you are at least the age of majority in your jurisdiction and that any information you provide (email, billing, payment, shipping) is accurate and complete. You are responsible for safeguarding your account credentials and for all activity under your account. No transfers or assignments of accounts.
SECTION 2 – OUR PRODUCTS
We try our best to present products accurately. Colors/appearance can vary due to device settings. Product descriptions may change without notice. We may discontinue products or limit quantities at any time.
SECTION 3 – ORDERS
Your order is an offer to purchase. We may accept or decline any order at our discretion. We must process payment before acceptance. If we decline or change an order, we will attempt to notify you using the details you provided. Purchases are subject to our Refund Policy (see: /policies/refund-policy). You represent purchases are for personal/household use, not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time of order and will be shown in your confirmation. Unless expressly stated, posted prices exclude taxes, handling, customs, or import charges. You agree to keep your payment details current and warrant you are authorized to use the selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates and not guarantees. We are not responsible for delays outside our control (carrier, customs, weather, etc.). Title and risk of loss transfer to you when the carrier takes possession. See our Shipping Policy (see: /policies/shipping-policy) for details.
SECTION 6 – INTELLECTUAL PROPERTY
All content and materials on the Services are owned by My Toilet Direct or licensors and protected by law. You may use the Services for personal, non-commercial use only. No copying, distribution, modification, public display, or derivative works without prior written consent. All trademarks are the property of their owners.
SECTION 7 – OPTIONAL TOOLS
Third-party tools may be offered “as is” and “as available,” without warranties. Your use is at your discretion and subject to third-party terms.
SECTION 8 – THIRD-PARTY LINKS
Links to third-party sites are provided for convenience. We do not control or endorse third-party content and are not responsible for related purchases, content, or policies. Review third-party terms before transacting.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
My Toilet Direct is powered by Shopify. Sales are made directly between you and My Toilet Direct. Shopify is not a party to your transactions with us and is not responsible for any injury, damage, or loss resulting from purchases made from My Toilet Direct.
SECTION 10 – PRIVACY
Your personal information is handled per our Privacy Policy (see: /policies/privacy-policy). Because the Services are hosted by Shopify, Shopify also processes certain personal information to operate and improve the platform. See our Privacy Policy for details about how we, Shopify, and our partners use personal information.
SECTION 11 – FEEDBACK
By submitting reviews, ideas, or other content (“Feedback”), you grant us a worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, and display such Feedback to operate and improve the Services. You warrant you have the rights to submit the Feedback and that it complies with these Terms and applicable law.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Information on the Services may contain errors or omissions (including pricing, availability, shipping charges, or transit times). We may correct, update, or cancel orders affected by inaccuracies at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, infringing, harmful, deceptive, or abusive conduct; to violate laws; to transmit malware; to collect others’ data without consent; to spam or scrape; or to circumvent security. Violations may result in suspension or termination.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time. You remain liable for amounts due up to termination. Sections intended to survive termination do so.
SECTION 15 – DISCLAIMER OF WARRANTIES
Except as expressly stated by My Toilet Direct, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement. Your reliance on site content is at your own risk. Some jurisdictions do not allow certain disclaimers.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, My Toilet Direct and its affiliates, officers, employees, agents, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, savings, data, or replacement costs arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless My Toilet Direct and our affiliates, officers, employees, agents, contractors, licensors, and service providers from claims arising out of your breach of these Terms, violation of law, or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is unlawful or unenforceable, the remaining provisions remain in effect to the maximum extent permitted.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
No waiver is implied by any delay or failure to enforce rights. These Terms and posted policies constitute the entire agreement and supersede prior agreements regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws principles. You consent to exclusive jurisdiction and venue in the state and federal courts located in Chicago, Illinois.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms by posting a revised version with a new “Last updated” date. Material changes will be noted as required by law. Continued use after changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Business Name: My Toilet Direct
Email: support@mytoiletdirect.com
Phone: 775-307-6950
Hours: Mon-Fri: 9am-5pm CT